Privacy Policy – EBS Trading LLC

Effective Date: 15 August 2025

This Privacy Policy explains how EBS Trading LLC ("EBS Trades") collects, uses, maintains, and protects information from users ("Users") of the https://ebstrades.com/ website ("Site"). This policy applies to the Site and all products and services offered by EBS Trading LLC.

Personal Identification Information

We may collect personal identification information in various ways, including when Users:

- Visit our Site

- Register an account

- Place an order

- Subscribe to our newsletter

- Respond to a survey

- Fill out a form

- Engage in other Site-related activities, services, or features

This information may include your name, email address, mailing address, phone number, and other relevant details. Users can choose not to provide personal information, but this may limit their ability to use certain Site features.

Non-Personal Identification Information

We may collect non-personal information whenever Users interact with our Site. This can include browser type, device information, operating system, IP address, and technical connection details.

Web Browser Cookies

Our Site may use cookies to improve your browsing experience and track certain information. You can set your browser to refuse cookies or alert you when cookies are sent, but some parts of the Site may not function correctly.
For more details, please see our Cookie Policy.

How We Use Collected Information

EBS Trading LLC may use your information for the following purposes:

- To improve customer service – Helps us respond more effectively to your requests.

- To personalize your experience – Understand how our Users interact with our Site and services.

- To improve our Site – Use feedback to enhance products and services.

- To process payments – Information is used solely to complete the transaction. We do not share payment details except as required to provide the service.

- To send periodic emails – Send updates, respond to inquiries, or provide promotional offers.

Payment Processing

We use secure third-party payment processors. We do not store full credit or debit card information.

How We Protect Your Information

We use appropriate security practices to prevent unauthorized access, alteration, disclosure, or destruction of personal data. Data exchanges occur over a secure, SSL-encrypted connection.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal information. We may share aggregated, non-identifiable demographic data with trusted partners for purposes stated in this policy.

Compliance with UAE Laws and Other Regulations

We comply with all applicable laws of the United Arab Emirates (UAE) regarding data protection and privacy. If you are located in a region with specific data protection rights, you may have additional rights regarding your personal data.

Changes to This Privacy Policy

EBS Trading LLC may update this Privacy Policy at any time. The updated date will be shown at the top of this page. Users are encouraged to review this policy regularly to stay informed.

Your Acceptance of These Terms

By using our Site, you agree to this Privacy Policy. If you do not agree, please do not use our Site. Continued use after updates means you accept the revised terms.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

info@ebstrades.com
Dubai Industrial City, Dubai, United Arab Emirates